FAQ
Frequently Asked Questions
Product & Features
How does the AeroSpin work? Does it need batteries?
No batteries required! The AeroSpin is eco-friendly and designed to be powered by your car's own air system. Just turn on your vent, and the breeze will make your character spin, bringing a little magic to your drive.
Are the materials safe?
Absolutely. Our AeroSpin is crafted from non-toxic, eco-friendly materials, making it perfectly safe for families, kids, and the environment. [5]
What characters are available?
We offer a wide range of beloved characters like Stitch, Mickey, Hello Kitty, and more. Check the product page for the latest available designs. [5]
Installation & Use
How do I install the AeroSpin?
Installation is a breeze and takes only seconds. Simply clip the AeroSpin onto any standard car air vent and ensure it's secure. No tools are needed! [1]
Will it fit in my car?
Yes, the AeroSpin is designed with a universal clip that securely fits most standard horizontal and vertical car air vents.
Fragrance
Does the AeroSpin come with a fragrance included?
The AeroSpin character spinner and the perfume refills are sold separately. This gives you the freedom to mix and match your favorite character with any of our delightful scents. Please be sure to add both the AeroSpin spinner and your chosen perfume refill to your cart to complete your set.
How do I use the perfume refill?
It's simple. The AeroSpin has a small, accessible compartment for the fragrance pad. Just open it, insert the new perfume refill, and close it. Your AeroSpin will be ready to spread a fresh scent again.
How long does the scent from a refill last?
Each perfume refill is designed to freshen your car for up to four weeks. The actual duration can vary depending on factors like how often you use your car's ventilation and the climate. [3]
Can I buy scent refills separately?
Yes! The fragrance system is designed to be refillable. You can purchase perfume refills separately on our website to keep your car smelling fresh. This allows you to switch scents or simply replace a scent once it has faded.
Ordering & Shipping
How long does shipping take?
We process most orders within 24 hours. Standard delivery within the U.S. typically arrives in 5-10 business days. Expedited options may be available at checkout. [2]
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our "Track Order" page to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (American Express, Mastercard, Visa), Discover, Diners Club, and digital wallets like Apple Pay and Google Pay for a secure checkout. [5]
Returns & Support
What is your return policy?
We want you to love your AeroSpin! If you're not delighted with your purchase, you can return it within 30 days of receipt for a full refund. [4]
How do I start a return?
To start a return, please contact our support team at support@riggis.com. We will provide you with instructions and everything you need to send the product back to us in its original packaging. [3]
What if my item arrives damaged?
We're so sorry to hear that! Please contact us immediately at support@riggis.com with your order number and a photo of the damaged item. We'll work quickly to make it right.